How to check and claim your Bajaj warranty in India (2026)

Bajaj Electricals sells ceiling fans, mixer grinders, geysers and dozens of other home appliances, so a lot of people go through the same thing: the fan starts humming, the mixer jar stops locking, the geyser gives lukewarm water. The search that follows is some version of “bajaj warranty claim”. The process is fairly simple, but Bajaj’s warranty has a few rules that catch people out, and this guide covers them.

First, a clarification. This guide is about Bajaj Electricals — fans, kitchen appliances, water heaters and other home appliances sold at bajajelectricals.com under brands including Bajaj, Morphy Richards and Nex Life. It is not about Bajaj Auto, which makes Pulsar and Platina motorcycles, three-wheelers and the Chetak electric scooter. Bajaj Auto has its own dealers and customer service at bajajauto.com. The names overlap: Bajaj Electricals sells a Chetak ceiling fan, and that fan’s warranty is handled by Bajaj Electricals, not Bajaj Auto.

The most important fact: a Bajaj warranty starts on the purchase date on your invoice, and to use it you need both the warranty card and the invoice, filled, stamped and signed by an authorised dealer. Everything else depends on that.

How to check your Bajaj warranty status

Many “bajaj warranty check” searches assume there is a lookup where you enter a serial number and see how much cover is left. We could not find one on bajajelectricals.com. You can register a product and raise a service request, but we found no page that shows your remaining warranty.

Your warranty status comes from two things: the date on your invoice and the warranty period for your model. Bajaj’s warranty card says the warranty period starts from the date of purchase on a valid cash memo or tax invoice. To check:

• Find the invoice (an Amazon or Flipkart order, a bajajelectricals.com order, or the shop bill) and the warranty card from the box.
• Read the purchase date.
• Find your model’s warranty period on the warranty card, the box, or the model’s page on bajajelectricals.com.
• If today is within that period and the fault is a manufacturing or design defect, you have a claim.

Two rules from the warranty card affect this check. First, repairs do not extend the warranty. Time the product spends broken, at the service centre or waiting for a technician still counts against your period. Second, the warranty is for the first purchaser only and cannot be transferred, so a second-hand Bajaj appliance comes without cover, even if it is only months old.

Bajaj warranty period by product type

Bajaj has no single warranty period. It varies by category, by range and even by part. Here is what bajajelectricals.com listed for some popular models when we checked:

• Mixer grinders — the 500W GX 16 carries 1 year on the product. The Armor Series QuadraMax carries 2 years on the product, 5 years on the motor, 5 years on its stainless-steel jars, and a lifetime warranty on its DuraCut blades. That lifetime warranty has an asterisk, so read the conditions.
• Ceiling fans — the Chetak HS EES carries 2 years on the product and the Durato Deco carries 3 years. The Nex Glyde A70 BLDC fan has 2 years on the product, 1 extra year if you register it, and 5 years on the BLDC motor. In the disclaimers to its February 2024 fan catalogue, Bajaj gives fan ranges built on its Super5Tuff technology a 5-year product warranty, and ranges such as DuraBreeze and DuraStorm 3 years.
• Water heaters (geysers) — the Shield Series Popular Plus storage geyser carries 4 years on the product, 6 years on the heating element and 10 years on the tank.

Model terms change, so check the period on your own warranty card and invoice, not on a blog (including this one). Buy only from authorised sellers: the card says the warranty does not apply to a product bought from an unauthorised seller or dealer.

How to register and claim your Bajaj warranty, step by step

You can start all of this online or by phone.

1. Find your invoice, warranty card and serial number. Check that the warranty card and invoice are filled in, stamped and signed by the dealer. If you buy in a shop, ask for the stamp at the counter. Note the serial number and QR code number on the product.
2. Register the product. Go to the Register Your Product page on bajajelectricals.com. Enter the QR code number, serial number, purchase date, where you bought it, brand and pincode, and upload the invoice or warranty card as a JPG, PNG or PDF of up to 10 MB. Bajaj does not say registration is required, but on some models it adds a year of cover, so it is worth doing on the day you buy.
3. Confirm you are still in warranty. Take the invoice date and add your model’s period. If the period has ended, Bajaj may charge a visiting fee for inspection, and repairs are chargeable.
4. Raise a service request. Use the Service Request Form at bajajelectricals.com/pages/service-request-form. Enter your address and pincode, choose the product and the problem, select Complaint call, and verify your mobile with an OTP. You can also call 022-4128 0000 (9 am to 9 pm), message 70399 20000 on WhatsApp, or email [email protected].
5. Technician visit or carry-in. Bajaj may send a technician to your home. If you take the product to an authorised service centre instead, bring the invoice and warranty card. Transport costs are not covered, and if you live outside a service centre’s municipal limits and Bajaj agrees to collect the product, you pay the collection and travel costs. Bajaj repairs first and replaces only for a defect that cannot be repaired. Replacement parts may be new or refurbished.
6. Follow up until it is fixed. The form says only that support will contact you, and we found no online tracker, so follow up on the phone number, WhatsApp or email above. If it stalls, escalate to [email protected].

The installation and power trap on fans and geysers

On fans and geysers, two conditions on the warranty card catch people out: installation and power supply.

Installation. Bajaj’s warranty does not cover installation, and the card says installation should be done by or under the supervision of authorised Bajaj personnel. Bajaj’s consumer-care page goes further: warranty is valid only if installation is carried out by company-appointed service centres. If a local electrician or plumber fits your geyser, that can be enough to lose the warranty. Book installation through Bajaj, for example with an Installation call on the Service Request Form. Some water-heater models, listed in a PDF linked from the consumer-care page, come with free installation from authorised centres. Bajaj charges Rs 150 if you ask it to uninstall your old geyser, and you have to arrange any plumbing or electrical work yourself.

Power and use. The warranty card excludes damage from voltage fluctuation and from any power supply other than the one specified, naming inverters and generators. That matters in towns with frequent power cuts. Fans have their own exclusions: humming caused by electronic regulators or an inverter or generator, a capacitor replaced with one of the wrong rating, a manual regulator used on a remote-controlled fan, mixing blades from different sets, a down rod not used as the manual says, and failure from water getting in. For appliances, the card also excludes heating tubes or rods and failures caused by scale build-up, which is common with hard water. Some geysers advertise a separate heating-element warranty, so read your own model’s card to see which applies to you.

Common reasons Bajaj warranty claims fail

The warranty card lists the conditions that can sink a claim:

• Missing or unstamped paperwork. Bajaj asks for both the warranty card and the invoice. A card or invoice the dealer has not filled in, stamped and signed is treated as invalid, and for an online purchase, a missing invoice voids the warranty. It is an easy way to lose a valid warranty.
• Second-hand or grey-market purchase. Cover is for the first purchaser only. A product bought from an unauthorised seller has no warranty at all.
• Unauthorised repair or installation. Repair or replacement by anyone outside Bajaj’s authorised dealers and service centres ends the warranty. Installation not done by authorised personnel can too.
• A removed or altered serial number. If the original serial number on the warranty card or invoice has been removed or altered, the warranty does not apply.
• Misuse, accidents and the environment. Using the product other than as the manual says, accidents, rough handling, damage from insects or rodents, and poor maintenance are all excluded.
• Power problems. Damage from voltage fluctuation, inverters or generators is excluded.
• Excluded parts and wear and tear. Plastic parts, surface finish, cord wire, push buttons, bulbs, rubber or nylon parts, glass breakage and normal wear and tear are not covered.

The warranty protects you against a manufacturing or design defect. It does not cover a bad installation, an unstable power supply or a lost invoice.

The real problem: you’ll lose the invoice before it breaks

Many of those failure modes come back to one document, and Bajaj’s long warranties make it harder to keep. A 1-year warranty means keeping an invoice for a year. A geyser with a 10-year tank warranty means keeping a stamped invoice and warranty card for ten years from the day you bought it.

Most people do not manage that. The invoice is an email attachment buried under hundreds of others, a WhatsApp forward from the shop, or a thermal-paper bill that has faded to blank. And one Bajaj product can have three warranty end dates — product, part and tank — with nothing to remind you before any of them runs out. Bajaj also sells Annual Maintenance Contracts, and an AMC adds one more date to remember.

The same problem applies to every appliance in the house. The fans, the mixer, the geyser, the iron and the kettle each have their own invoice, serial number and expiry date.

Product7 is built for this. It’s a warranty tracker for home appliances and gadgets: you add each product once by scanning the invoice or entering the model and purchase date, and it stores the receipt, the serial number and the service contacts together. It reminds you when a warranty, AMC or service window is about to end, and when you need to claim, it gives you the exact details support asks for. So if the geyser element fails in year five, you know whether it is covered and you can find the invoice straight away. We recommend the same habit in our Noise and boAt warranty guides, and compare the options in our warranty tracker app rundown.

The short version

• This is the Bajaj Electricals warranty (fans, mixers, geysers, appliances), not Bajaj Auto’s.
• Cover starts on the purchase date on the invoice, covers manufacturing or design defects only, and the period depends on the model: from 1 year on the GX 16 mixer, to 2–5 years on fans, to 10 years on a geyser tank.
• To check it, we found no online lookup. Read the invoice date and your model’s period, and keep the dealer-stamped warranty card and the invoice.
• To claim, use the Service Request Form on bajajelectricals.com (OTP), 022-4128 0000 or WhatsApp 70399 20000. Bajaj repairs first and replaces only if the defect cannot be repaired.
• Claims fail on unstamped paperwork, second-hand or unauthorised-seller purchases, outside repair or installation, a removed serial number, voltage or inverter damage, misuse and excluded parts.
• The habit that makes this easy is keeping every invoice and expiry date in one place, which is what a warranty tracker like Product7 does.

Get the card stamped, keep the invoice, and make the claim through Bajaj’s own channels.